Technical Support Engineer
Power Generation
Technical Support Engineer
£45,000 plus car
Warrington
MC Technical Recruitment is currently working with a specialist engineering business to recruit a Technical Support Engineer. This role is Monday to Friday 9am til 5pm & will act as a technical interface between the company & its customers.
This is an excellent opportunity for someone with a strong engineeringbackground who enjoys problem-solving, customer interaction, and becoming a true product expert.
As the Technical Support Engineer, you will be responsible for:
- Providing technical support to customers via phone & email, resolving product & system-related queries
- Diagnosing and troubleshooting electrical and controls-based issues
- Becoming a product specialist, developing in-depth knowledge of systems & applications
- Supporting internal teams with technical expertise & application guidance
- Occasionally conducting site visits when necessary
- This role requires someone who can confidently communicate complex technical concepts in a clear and practical manner.
- Other duties as required
To be considered for this role you should have:
- A military, ex services background could suit
- HNC/HND, NVQ Level 3, Apprenticeship or Degree qualified (or equivalent experience)
- Experience in a technical support, field service, commissioning or controls-based role
- Ability to learn to interpret electrical schematics, wiring diagrams & control system documentation
- Practical fault-finding & troubleshooting experience
- Strong communication skills with a customer-focused mindset
Salary & Benefits
- Up to £45,000
- A company car
- Monday to Friday position working 9 til 5
- Opportunities for professional development and training – including with the main supplier in Europe
- Ongoing technical development
- Company pension
- Holiday entitlement
To apply:
If you are interested in this role, please apply via the link below or contact Matt George at MC Technical Recruitment on 07414220177 / matt@mctechnical.co.uk for a confidential chat.
